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Manager, Finance Operations Performance & Governance



Accounting & Finance, Operations
Beaverton, OR, USA
Posted on Tuesday, September 12, 2023

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Today, the opportunities for growth across NIKE, Inc.’s business portfolio offer more potential than ever. Nike Finance employees play a key role in that progress by identifying and capitalizing on opportunities to drive value for every Nike shareholder. They manage accounting and reporting for Nike’s multi-billion-dollar global investment portfolio, debt and equity instruments, and other Treasury activities. They strategize, forecast, audit, analyze, budget, research and lead important decisions. Across Nike’s diverse geographies and businesses, Finance employees deliver far more than just the numbers.


We're seeking a Manager, Finance Operations Performance & Governance with a proven history of getting things done in sophisticated operating environments, with the ability implement significant change and standardize processes in service of Nike Inc’s Digital Transformation. You are by nature a self-starter, balanced by being a great teammate who can take a collaborative approach.


You will be responsible for supporting governance with the Managed Service Provider (MSP) and monitoring MSP performance against agreed-upon service level agreements (SLAs). You will also oversee the Shared Delivery service catalog. Your key accountabilities include:

  • Establishes and runs key governance forums with internal stakeholders and the MSP, ensuring they are productive, results-oriented, and advance Nike’s business objectives.

  • Identifies the appropriate operational metrics and reporting criteria to monitor MSP performance, conducting regular performance reviews to ensure the MSP is delivering high-quality services at a competitive cost.

  • Manages MSP performance escalations and develops action plans to address issues that resulted in missed service targets, further escalating unresolved SLA breaches to Legal for review.

  • Develops processes, templates, and tools to effectively run service catalog management.

  • Develops and maintains the service catalog to provide transparency to business partners, including identifying the services and activities provided by the MSP and their SLA commitments.

  • Conducts regular reviews of the service catalog with internal stakeholders and the MSP.

  • Drives the planning and budgeting across Shared Delivery and partners with financial planning and analysis (FP&A).


You will partner with Nike Inc.’s Managed Service Provider (MSP), our Director of Global Process Delivery, Senior Directors across our Global Process Owners (R2R, O2C, P2P), the Finance Business Leadership Team, as well as leaders across Procurement, Legal, HR, Technology, FP&A, Finance Transformation Management Office, and our EY partners for Tax and Financial Governance & Controls


  • Bachelor’s or Master’s degree in Accounting, Finance, Economics, Business, or related field

  • 6+ years of experience in governance, financial operations, and/or vendor management

  • Certified Public Accountant and/or Project Management Certifications preferred


NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.